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Gemini For Museums: Why AI Has A Critical Place In Modern Curation, Cataloging & Connection

In speaking with an incredible range of libraries, archives, museums, cultural ministries and other cultural heritage institutions across the world over the past year, I've noticed a fascinating and growing divide between technologists, cultural heritage technologists and curators/leadership. Traditional technologists can bring to bear some of the most advanced experimental technologies, but tend to focus on what their tools can do, rather than what would be most useful and without focusing too much on evaluating how accurate they are or the ethical, legal and moral challenges of their applications. In contrast, cultural heritage technologists tend to emphasize less advanced technologies, but have the necessary backgrounds to understand how to most effectively deploy those tools within their fields and deeply understand the importance and implications of accuracy, ethical concerns, the richly diverse needs and backgrounds of visitors, the role of cultural heritage in society, etc. At a leadership level, a few institutions I've spoken to have leadership that truly understands both the very real limits and tremendous potential of AI for their institutions and are embarking on thoughtful journeys, but the single most common response I get from curators and administrators the world across is not cautious experimentation or intrigued interest, but rather outright dismissal – that AI has absolutely no place in their field. From our own work exploring the potential of AI across our own collections over the past year, here are a few insights we've learned.

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